Use DMAIC to improve your project processes


DMAIC is a problem-solving approach that stands for Define, Measure, Analyze, Improve, and Control. The DMAIC model is derived from the Six Sigma methodology, which was developed by Motorola in the 1980s as a structured and systematic approach to quality improvement. The goal of Six Sigma is to reduce defects and variability in processes and […]

RACI Matrix | Definition and Example | How to

Family in a car, going on holiday

When setting up a new PMO, you start by understanding the needs of the business. Then, you meet the stakeholders and whiteboard your way through several reams of sticky notes. Finally, you get to an understanding of WHY the PMO is needed and WHAT problems it will solve.But what happens next can be tricky. Even […]

User Personas: What Are They & How Can They Help You?

HotPMO User Personas

User personas are semi-fictional characters that represent different areas of your target audience, user base or stakeholder group. Creating realistic personas can bring these groups to life and better understand and communicate with them. User personas help us understand how your target audience thinks, feels, and behaves. This information can then be used to make […]

McKinsey’s 7-S Framework

McKinsey 7-s Framework: A New View of Organization

Would your project management office like to increase your effectiveness while organizing and performing projects? If your team is interested in setting new project management standards, then one management model you will want to understand is McKinsey’s 7-S Framework. This change management model is used to locate organizational problems, adopt new strategies for completing goals, […]

Change Equation – Beckhard

Change Equation

Beckhard-Harris Change Model / Formula for Change Who’s Equation is it? The change equation is referred to variously as the Beckhard-Harris Change Model, the Beckhard change formula or simply the formula for change. Curiously, whilst it is Beckhard who has his name attributed to the equation, it was actually David Gleicher of Arthur D. Little […]

Kotter’s Eight Step Change Model

Kotter 8 step model 2014

Who’s Equation is it? John Kotter’s works have made his name synonymous with leading change. Kotter, a Harvard Business School Emeritus Professor, speaker, and author, has committed much to studying leadership and change over the years. His 8-step model is taught in all the leading business schools and is practically a religion among some of […]