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Are you a manager or a leader? It’s a question that social media seems to be obsessed with. The images and quotes below are a small selection of those that come up with a quick Google search. We see clearly that Managers are old-school and an overhead, whereas Leaders are the best thing since sliced bread.

Are you a Leader, or a Manager? It’s a trick question.
Are you a Leader, or a Manager? It’s a trick question.
Are you a Leader, or a Manager? It’s a trick question.
Are you a Leader, or a Manager? It’s a trick question.
Are you a Leader, or a Manager? It’s a trick question.

With this internet wisdom in mind, it seems almost incomprehensible that organizations would continue to hire Managers, rather than Leaders. Yet a cursory bit of research shows that this is exactly what they are doing:

# Advertised Roles in the US

Are you a Leader, or a Manager? It’s a trick question.

In case you are wondering, the picture is similar on queries in the UK and Canada too – there are between two and three times as many manager roles advertised as there are leadership roles.

So what’s going on? Why are so many businesses getting it wrong?

The reality is that both roles are important. The Leadership role sets the vision for the organization and assigns resources to make that vision a reality. They provide the What and the Why. The Manager role figures out How the vision is delivered, tracks progress, and measures productivity.  Whilst there are a lot of articles that evangelize leadership, most fail to acknowledge the inherent weakness of the leader role – Leaders are great at vision and generating ideas but tend to be weak when it comes to providing direction – lots of inspiration, but not much implementation. Suddenly, the job stats make sense! Organizations need managers to deliver the vision created by the leaders. We can look at visionary organizations such as Google to prove this. Google started with a very flat hierarchy. In fact, in 2002, founders Larry Page and Sergey Brin set out to have a completely flat structure without any managers at all. The idea was compelling – by removing managers, barriers could be broken down, and employees could focus on innovation and development. The experiment did not last long. The founders found themselves bogged down in practical operational issues and interpersonal conflicts. Through this experiment, the company realized managers had an important role to play (you can read more about Google’s experiment in this HBR article).

Administration vs Management vs Leadership

Dr. Ichak Kalderon Adizes, who developed the PAEI Management roles model, has an interesting take – you can see him discuss it below. In the video, he takes us on a journey from administration to management to executives to leaders. He argues that our current obsession with Leadership is simply a fad and challenges what he calls the Management Paradigm.

Managers, Leaders and …?

As Adizes observed in the video above, there are multiple roles required of our leaders. His PAEI model describes four management roles. Kris Plachy, leadership coach, asserts there are five roles that the modern manager should have: Leader, Manager, Mentor, Trainer, and Coach.

  • Leader – Set Vision and allocate resource
  • Manager – Define processes, track progress, measure productivity
  • Mentor – Share how the goal (or similar goals) have been delivered in the past
  • Trainer – Teach new skills to increase chances of achieving the vision
  • Coach – Work with the team to maximize attitude and output.

Earlier in this article, we saw some of the weaknesses of the leadership role. It is worth noting that all roles have weaknesses when taken in isolation. Coaches are prone to overanalyzing performance gaps and can overcomplicate even the simplest tasks. Mentors and Managers tend to micromanage, leading to frustrated employees. Trainers must be careful not to assume everyone learns the same way and understand that training cannot fix every problem. Modern businesses require modern managers who can adopt all five roles and know when to use them to maximum effect.

Are there any other roles that you think modern managers should possess? Let us know in the comments box below!

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